Privacy Policy

This policy explains how AtlaTV ("we," "us") handles personal information when you visit atlatv.com or contact us on WhatsApp.

Information we collect

  • WhatsApp conversations: your phone number, name as shown on WhatsApp, and anything you choose to send us, such as your device type or screenshots.
  • Order information: the plan you choose and the details needed to confirm payment.
  • Website data: this website does not use account sign-ups, contact forms, or advertising trackers. Our hosting provider may keep standard server logs (such as IP address and browser type) for security and performance.

How we use information

  • To reply to your messages and provide IPTV tests, plans, and setup help
  • To deliver your access details and manage your subscription term
  • To prevent fraud and misuse of the service

We do not sell your personal information or use it for third-party advertising.

WhatsApp

Messages you send us are also processed by WhatsApp under its own privacy policy. Please review WhatsApp's terms to understand how it handles your data.

How long we keep information

We keep conversation and order records only as long as needed to provide the service, handle support, and meet legal obligations.

Your choices

You can ask us on WhatsApp to access, correct, or delete the information we hold about you. You can also delete our chat from your WhatsApp at any time. Depending on your state (for example, California), you may have additional privacy rights, and we will honor valid requests.

Children

Our service is not directed to children under 13, and we do not knowingly collect their data.

Changes

We may update this policy. The date at the top shows the latest version.

Contact

Privacy questions: WhatsApp +44 7882 746449.